Privacy Policy – Clothescove.com

This Privacy Policy describes how clothescove.com, operated by Abraham George LLC (“Company,” “we,” “us,” or “our”), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”). We are committed to protecting your privacy and handling your data in a transparent and secure manner.

1. Information We Collect

We collect various types of information from and about users of our Site, including information:

  • Information You Provide to Us: This includes personal information you provide when you register an account, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with our Site. This may include:
    • Contact information (e.g., name, email address, mailing address, phone number).
    • Account credentials (e.g., username, password).
    • Payment information (e.g., credit card details, billing address – please note: actual credit card processing is handled by secure third-party payment gateways, and we do not store full credit card numbers on our servers).
    • Order details (e.g., products purchased, transaction history).
    • Any other information you choose to provide (e.g., preferences, feedback).
  • Information We Collect Automatically: When you access and use the Site, we may use technologies such as cookies and web beacons to collect certain information automatically. This may include:
    • IP address.
    • Browser type and version.
    • Operating system.
    • Referring URLs.
    • Pages viewed, time spent on pages.
    • Clickstream data.
    • Device information (e.g., mobile device IDs, device type).
    For more detailed information about the technologies we use and your choices regarding them, please refer to our separate Cookie Policy.
  • Information from Third Parties: We may receive information about you from third parties, such as analytics providers, advertising partners, and social media platforms, to supplement the information we collect directly.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To Fulfill Orders and Provide Services: To process your purchases, manage your account, provide customer support, and deliver products and services.
  • To Improve and Personalize Your Experience: To understand how you use our Site, analyze trends, and personalize content and product offerings.
  • For Marketing and Promotional Purposes: To send you newsletters, promotions, and special offers (where permitted by law and with your consent where required). You can opt-out of marketing communications at any time.
  • For Analytics and Performance: To monitor and analyze usage and trends to improve our Site’s functionality and user experience.
  • For Security and Fraud Prevention: To protect against fraudulent or unauthorized transactions, investigate potential misuse of our Site, and enhance the security of our services.
  • For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping and fulfillment (e.g., USPS, FedEx), marketing and advertising (e.g., Google Ads, Meta), and website analytics (e.g., Google Analytics).
  • Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
  • With Your Consent: We may share your information with your consent or at your direction.

We do not sell your personal information to third parties for monetary consideration.

However, we may share certain personal information with third parties for cross-context behavioral advertising, which may be considered a “sale” or “sharing” under certain U.S. state privacy laws (e.g., CCPA/CPRA).

4. Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have the following rights regarding your personal information:

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell/share.
  • Right to Delete: You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions.
  • Right to Correct: You have the right to request the correction of inaccurate personal information we maintain about you.
  • Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising (targeted advertising). To exercise this right, please contact us using the details below.
  • Right to Limit Use and Disclosure of Sensitive Personal Information: If applicable, you may have the right to limit the use and disclosure of your sensitive personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at [Your Email Address] or [Your Phone Number]. We may need to verify your identity before processing your request.

5. Data Security

We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements).

7. Children’s Privacy (COPPA)

Our Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and revise the “Last Updated” date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

(Please add July 9, 2025 at the very top of the policy after you paste it into your website.)

9. Contact & Support

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Operated by: Abraham George LLC
Address: 716 Thornwood Drive, Odenton, MD 21113, United States
Email: support@clothescove.com
Phone: +1 301-802-8167
Support Hours: 6:00 AM – 9:00 PM EST (Monday – Friday)